Privacy Policy

Last Updated: October 2026

Bell Cooling Towers (“Bell Cooling Towers”, “Bell”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard information obtained through our website, products, services, business communications, exhibitions, marketing activities, and other interactions.

By accessing our website or engaging with our services, you agree to the practices described in this Privacy Policy.

1. Who We Are

Bell Cooling Towers is a manufacturer and provider of cooling tower solutions, cooling systems, engineering services, maintenance support, replacement parts, and related industrial technologies serving customers worldwide. For privacy-related inquiries, please contact: Email: info@bellct.com

2. Information We Collect

2.1  Information You Provide Directly
  • Name
  • Company Name
  • Job Title
  • Email Address
  • Phone Number
  • Country and Location
  • Project Details
  • Inquiry or Request Information
  • Business Correspondence
2.2 Information Collected Automatically
  • IP Address
  • Browser Type
  • Operating System
  • Device Information
  • Website Usage Data
  • Referral Sources
  • Page Visits and Interactions
  • Cookie and Tracking Data
2.3 Information from Third Parties

We may receive information from business partners, industry directories, trade exhibitions, public databases, distributors, consultants, marketing platforms, and other legitimate business sources.

3. How We Use Your Information

We use information to:

  • Respond to inquiries and requests.
  • Prepare quotations and proposals.
  • Provide products, services, and technical support.
  • Process business transactions.
  • Manage customer relationships.
  • Send service communications.
  • Improve our website and user experience.
  • Conduct analytics and performance measurement.
  • Send marketing communications where permitted by law.
  • Comply with legal and regulatory obligations.
  • Protect against fraud, unauthorized access, and misuse.

4. Legal Basis for Processing

Where applicable under data protection laws, including the General Data Protection Regulation (GDPR), we process personal information based on:

  • Your consent.
  • The performance of a contract.
  • Compliance with legal obligations.
  • Legitimate business interests.
  • Protection of legal rights and interests.

5. Marketing Communications

We may send newsletters, industry updates, event invitations, product announcements, and other business communications that may be relevant to your professional interests. You may unsubscribe at any time by using the unsubscribe link included in communications or by emailing us at info@bellct.com.

6. Cookies and tracking technologies

Our website may use cookies, analytics tools, and similar technologies to improve functionality, understand visitor behavior, and enhance user experience. Cookies may help us:

  • Recognize returning visitors.
  • Analyze traffic patterns.
  • Improve website performance.
  • Deliver relevant content.
  • Maintain website security.

You may control cookies through your browser settings. Disabling cookies may impact certain website functions.

7. Sharing of Information

We do not sell personal information. We may share information with:

  • Authorized service providers.
  • Technology and hosting partners.
  • Logistics and shipping providers.
  • Professional advisors.
  • Business affiliates.
  • Government or regulatory authorities when required by law.
  • Potential business successors in connection with mergers, acquisitions, or restructuring activities.

All such parties are expected to maintain appropriate confidentiality and security measures.

8. International Data Transfers

As a global business, information may be processed, stored, or transferred across countries where we operate or engage service providers. Where required by applicable law, we implement appropriate safeguards for international data transfers.

9. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, misuse, or destruction. While we strive to protect information, no method of electronic transmission or storage can be guaranteed as completely secure.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide services.
  • Maintain business records.
  • Fulfill contractual obligations.
  • Comply with legal requirements.
  • Resolve disputes.
  • Enforce agreements.

11. Your Privacy Rights

Depending on your jurisdiction, you may have rights including:

  • Access to your personal information.
  • Correction of inaccurate information.
  • Deletion of information.
  • Restriction of processing.
  • Data portability.
  • Withdrawal of consent.
  • Objection to processing.
  • Lodging complaints with regulatory authorities.

Requests can be submitted to: info@bellct.com

12. Third-Party Websites

Our website may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices, content, or security of third-party properties. We encourage users to review the privacy policies of those third parties independently.

13. Children’s Privacy

Our website, products, and services are intended for business and professional users. We do not knowingly collect personal information from children under the age required by applicable laws.

14. Compliance With Applicable Laws

We strive to comply with applicable privacy and data protection regulations, which may include:

  • General Data Protection Regulation (GDPR)
  • UK GDPR
  • California Consumer Privacy Act (CCPA), where applicable
  • Digital Personal Data Protection Act (India), where applicable
  • Other applicable local and international privacy laws

15. Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business operations, technologies, or privacy practices. Updated versions will be posted on this page with a revised effective date.

16. Contact Us

If you have any questions regarding this Privacy Policy, personal data practices, or privacy-related requests, please contact: Bell Cooling Towers Email: info@bellct.com